Terms of Service

Last updated: July 25, 2026

Welcome to CONNECT. The terms “we,” “us,” and “our” refer to CONNECT. CONNECT operates this website, including all information, content, tools, products, and services available through the website, to provide you with a convenient and reliable shopping experience (the “Services”). Our store is powered by Shopify.

By visiting our website or purchasing something from our store, you agree to these Terms of Service and our Privacy Policy. Please read them carefully, as they contain important information about your rights and obligations. If you do not agree to these Terms, you should not use the Services.

1. Use of the Website and Account

By accepting these Terms, you confirm that you are at least the age of majority in your state or jurisdiction of residence.

When making a purchase, you may be asked to provide information such as your name, email address, billing address, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account credentials and for all activity associated with your account.

2. Our Products

We make reasonable efforts to display and describe our products as accurately as possible. However, product colors and appearance may vary slightly depending on your device, screen, and display settings.

Product descriptions, images, availability, and other information may be updated or changed at any time without prior notice. We reserve the right to discontinue products or limit the quantities available for purchase.

3. Orders

When you place an order, you are submitting an offer to purchase the selected products.

Your order is considered accepted once we send you an order confirmation and your payment has been successfully processed.

Please carefully review your order before completing your purchase. Once an order has been accepted and processed, it may not be possible to modify or cancel it.

Purchases are eligible for returns or refunds only in accordance with our Returns & Refund Policy.

4. Prices and Payments

Prices, discounts, promotions, and offers may change at any time without prior notice.

The price applicable to your purchase is the price displayed at the time your order is placed and confirmed in your order confirmation email.

Unless otherwise stated, prices may not include applicable sales taxes, customs duties, import fees, or other charges that may apply depending on your location.

You are responsible for providing accurate payment information and ensuring that you are authorized to use the payment method provided.

5. Shipping and Delivery

Estimated delivery times are provided for informational purposes and are not guaranteed.

CONNECT is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, strikes, or other circumstances beyond our reasonable control.

For additional information regarding shipping, please refer to our Shipping Policy.

6. Intellectual Property

All content available through the Services, including trademarks, logos, text, product descriptions, images, graphics, videos, designs, and website layout, is owned by CONNECT or its respective affiliates, licensors, or content providers and is protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive right to access and use the Services for personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit any part of the Services or its content without our prior written permission.

7. Third-Party Links and Services

Our Services may contain links to websites or services operated by third parties that we do not control.

We are not responsible for the content, privacy practices, policies, products, or services provided by third-party websites.

You access third-party websites at your own risk, and we recommend reviewing their terms and privacy policies before providing personal information or completing a transaction.

8. Shopify

Our store is hosted and powered by Shopify, which provides the e-commerce platform that allows us to offer our products and Services.

However, any purchase you make through our store is a transaction between you and CONNECT. Shopify is not responsible for the products sold by CONNECT or for the transaction between you and our store.

9. Limitation of Liability

To the maximum extent permitted by applicable law, CONNECT and its affiliates, employees, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or products purchased through our store.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be waived under applicable consumer protection laws.

10. Errors and Inaccuracies

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, modify product details, or cancel orders when information is inaccurate, including after an order has been placed.

If we cancel an order due to an error, we will provide a refund of the amount actually paid for the affected order.

11. Prohibited Uses

You may not use the Services for any unlawful purpose or in violation of applicable laws or regulations.

You may not use the website to engage in fraud, abuse, unauthorized access, attempts to interfere with the operation or security of the website, or any activity that could harm CONNECT, our customers, or our service providers.

We reserve the right to refuse or cancel orders and restrict access to the Services when we reasonably believe that fraudulent, abusive, or unauthorized activity has occurred.

12. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, Services, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email:
towersupplygroup@gmail.com

We aim to respond to customer inquiries within 24–48 hours.